Contact Us

Need help? We'd love to hear from you.

Please fill in the form below to contact us, or send an email to service@janemate.com and we will get back to you within 24 hours.

Please kindly note:

  • During peak seasons and promotional sales, our response time might take a little longer.
  • Please use the same name and email address you used when placing your order, and include your order number in the email or form.